I purchased tickets fir the wrong time. How do I exchange or get a refund.

Go to the counter and as for refund or exchange. If it is refund the will as for debut or edit card.

Speak 2 customer service

Customer Service is really good about giving returns as long as they weren't used. And return with the card you used to purchase them.

Customer Service at Regal Simi Valley is glad to assist you.