Rates do NOT go up annually, like most other storage places. They can deliver to other storage facilities as well. The Big Box can go anywhere a car can be parked, so they can put the Big Box in a parking space or on the curbside if needed. The can also drop off and pick back up in the same day if you need a quick turnover. Lots of coupons and they back up their rates with a best price 110% guarantee to beat any competitor rate.
The rates seemed fixed to me also. I had a box delivered at a time and when they came back to pick it up they would deliver another one. Eventually I moved all 4 boxes to a 26 ft U-Haul at their facility. It was very easy to deal with big box. Good responses to your calls and questions and no, I never paid an upcharge over about a year.
Rates seem tobremain the same. You can access your box with 2 hr notice to add or remove stuff
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