A local camera repairman has had my camera for a month and isn’t responding to my inquiries for updates. Can I expect better service from Pictureline?

Hi Melissa - This is unfortunate to hear and must be very frustrating for you. While we don't do repairs in house, we can send equipment in to the manufacturer for you, and have well established channels of communication to keep you up to date throughout the process. If you're unable to get resolution with your current repair person we'd be happy to help. Thanks!

I agree, I have only been treated with great professionalism

Yes you can. They're consummate professionals. Give them a visit!