New or used not all mercedes cone with navigation. You can buy it as an add on. They didn't sell you the car with missing parts... the SD card for the navigation is an option, the car you bought most likely didn't come with navigation. If you want to add it you can.
This was a new car. Thanks for that feedback đź‘Ť
If it was a used car you buy the car as is with no warranty in this case the dealer has to make sure everything works before they sell the car.
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