Why, if I have an appointment at 3pm. Are they just hetting started at 6pm? I guess I have more time to waste than everybody else. This is for a recall, they should be able to fix it in a timely manner, why can they?

That's the way they do it. That place is worse then the DMV. Avoid at all cost drive down the hill it'll save your sanity

Thats odd, i was there to sign a lease at my scheduled appt time and they got to me right as i walked in.

They are excellent. Next time call ahead and schedule!

Yeah, not likely! Il go down the hill. We are looking to buy for my daughter, but not here.

They're hoping you shop for another car while you're at the dealership