I have tried 6 times to call you. Each time I am left on hold for several minutes, then a woman comes on and tells me to press one for English. The the NWCCU rep comes on and can't hear me. How can I reach someone re error on auto pay late fees?

Sunny Rowe | Aug 23, 2019 | Category: Credit union in Eugene, Oregon

Northwest Community Credit Union - All questions

Address: 545 E 8th Ave, Eugene, OR 97401, USA

Northwest Community Credit Union | Aug 23, 2019

Sunny, I'm sorry to hear about this. Thank you for letting us know! We're working with our IT department to figure out where the issue is. In the meantime, we'll have someone reach out to you to work on this issue.

Tanner Cowens | Aug 23, 2019

Switch to OCCU.

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