Drew, We have sent responses to each of your email inquiries. You can always call our shop as well to speak with us directly. We have advised for us to assist, you will need to schedule a service. Thank you, Precision Marine
Did you call them or email. I've used them exclusively for a while and they have always been great. Attempt to call them again and let them know that a loyal customer is recommending them even though they never returned your inquiry. They are worth the hassle (although I've never had an issue) in my opinion.
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