Hi Patricia. The Academy is used to managing large crowds. I've attended functions with large groups and seen them assist schoolbuses filled with kids, all arriving sort of the expected date (NorCal traffic being what it is ☺). I think you'll find the docents and entry staff amiable and accomodating. Have a great time and Happy NewYear!
Possible...Inform throgh mail the reason for your inability to be there by 10:30 a.m. at the same time you can pay online to confirm your ticket booking.. the issue is resolved
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