If the store in El Cajon is opened until 9pm, can someone please explain to me why at 6:12pm, when I called, that the phone rang 12 times with no one answering it?? Doesn't a sales associate know how to answer the phone?

Maybe its just bad service and a sign to go somewhere else

No way im going to call asap, just called i press 1 then 2 i got taylor after ine ring

Are you sure you were calling the correct number?

Good question. Maybe they were super busy. Make sure you call during the day and express your displeasure.