Jerome's Furniture & Mattress Store

Category: Furniture store in El Cajon, California

Address: 333 N Johnson Ave, El Cajon, CA 92020, USA

Phone: +18589241874

Opening hours

Sunday: 10AM–8PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Fredy Gods

Aug 2, 2022

Julie helped me find the perfect piece for my new home I was looking for! I searched all over SD at every furniture store known to man, but I still came back to this Jerome’s location because 1- they had the best selection and 2- JULIE! she listened to me vent about the piece I was looking for and was actually thoughtful about my needs for the space I was trying to fill. I often try to avoid stores like these to avoid the “salesman” that hover over you, but she directed me in the areas that I would need to find what I was looking for and then let me be while I shopped. She checked in on me, helped me measure and put thought into my plans. Just so sweet of her and SHE is why I purchased there ultimately. Thank you Julie, you helped me out more then you know. I love the piece I purchased today!

Ann Radford

Jul 10, 2022

Gary was our salesperson and he was great!!! No high pressure sales at all. We explained what we needed in a recliner chair, and found the perfect one. Gary explained all the features and how to use them. Very happy with our purchase. We even got a delivery date within a few days of purchase. Thanks Gary and Jerome’s Furniture

Rex Cole

Jun 4, 2022

Love the selection of furniture. Prices are generally fair, especially the bloopers section. My only complaint, the sales team doesn't need to be so in your face. From the second you walk in you've got someone following you around. When we need assistance, we know how to find someone. Give some personal space and allow for shopping to be done.

Aimee Martinez

Jan 8, 2022

I like their furniture and it's affordable, Maryann is the best. She delivers amazing service, honest opinions and great recommendations! We always buy our furniture at Jerome's

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Questions & Answers

Camel back sofa do you have any?

Sylvia McDowell | Aug 22, 2019
Terry | Aug 22, 2019

I'm not sure call them and ask

Why can't Jerome's make their deliveries or pick up on the dates they put in the contract. Why are customers allowed to speak with the store manager? order #2867399

Brent Gallup | Aug 22, 2019
Brent Gallup | Aug 22, 2019

Addendum to above question I was not allowed to speak with a manager.....

How can I apply to finance

alejandrina zavala | Aug 21, 2020
Barbie Ortiz | Aug 21, 2020

Online or in person

Do you carry mattresses at the El Cajon store?

BARBARA HIGHTOWER | Aug 21, 2020
Rick Gehr | Aug 21, 2020

Each Jerome's store has a Dream Shop (mattress dept.) within it. So yes, that includes the El Cajon store, which is where I (Rick) work.

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How can I find out my warranty information for the leather sofa that was purchased in September 2016

Patricia Sosa | Aug 22, 2019
Marisa Worsley55 | Aug 22, 2019

If you call customer service and ask them then they should be able to tell you.

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Who do you use for financing?

Barbara Paris | Aug 22, 2019
Larry Lehman | Aug 22, 2019

Tidewater and Synchrony

With purchase of a new bed and mattress will they take the old one away?

Dan Wahlstrom | Aug 22, 2019
Larry Lehman | Aug 22, 2019

Yes but they do charge a fee.

We purchased a sofa and 2 loveseats last week and were told we would receive the warranty information by email. We have not received it. Could you check into this? Thank you Judith McElroy

guy McElroy | Aug 22, 2019
abdu saad | Aug 22, 2019

If you don't receive from them any warranty via email you need to go over there to check with them maybe they write wrong address

what is your return policy ?

Cole Daniel | Aug 22, 2019
Edgar Gore | Aug 22, 2019

I think regular merchandise has a year of warranty. I bought a blooper to save money. No transportation options and limited warranty were offered on bloopers/close outs, as compared to optional delivery and full warranty were offered on regular inventory.My salesperson April could probably answer your questions. She helped me with the entire sales process. I'm a first time buyer and was impressed with Jerome's. My leather 'Jasper' recliner should last years.

Does the EC store still have sleep specialists?

Michael Farrell | Aug 22, 2018
Rebecca Crossan | Aug 22, 2018

I haven't gone there for their sleep expertise.

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Do they have futon frames? Just the frame?

Sandra Ruiz | Aug 22, 2018
Sam T | Aug 22, 2018

Check the hidden section for cheaper stuff they are trying to get rid off

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