Did anyone else have exteemely poor service here ?

Horrible service. 2 calls into the finance manager Al and 4 to Mariana and ZERO call backs. She's useless

Yes. It was the worst car buying experience I've ever had.

I bought a Lexus IS 300 FSport 2017 nearly 3 months ago, they invited me to buy Gap Insurance and a car service for a total of nearly 4000usd, I thought about too much money the next day I went to the dealer in Framingham to meet a manager named Luois. He agreed to cancel me, he told me that the dealer would sign to return the loan WellFargo nearly 4000usd, about 45 days my loan would be repaired, the car cost 27000usd I put down 4000usd, plus tax Everything is over 26,000usd I need to loan, but they charge me the loan 30725 USD as if I lost nearly 4000usd they did not sign the check to return to WellFargo, 3 months ago, my loan remained the same, except nearly 4000 USD