I Purchased a Recliner Two years ago the material is peeling off I would like to know if you would replace my chair due to , The CEO was on the NEWS and stating they do not sell this material. I amVery dissatisfied . you should replace my recliner

Linda Perez | Aug 21, 2018 | Category: Corporate office in San Diego, California

Jerome's - Corporate Headquarters Distribution Center - All questions

Address: 16960 Mesamint St, San Diego, CA 92127, USA

Cody Ackermann | Aug 20, 2020

I'm having this same issue. I purchased their warranty and am being told that the warranty only covers accidental damage, and this is a manufacturing issue, so it's not covered. The company is basically admitting they are selling garbage that they won't stand behind, even after I paid extra to make sure I'd be covered. I will never purchase from them again.

Andy Thompson | Aug 20, 2021

this is happening to us right now. everytime i call the store they say it's not their dept, no return call. i have call 20 different numbers.

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