Has anyone else not been notiifed that Plant Fitness had reopend after your account had been frozen due to Covid-19 then had annual fees taken out? I called my home gym and of course that cancelled my membership, however, no annual fee refund!

Hi there! Thanks for reaching out to us. We strive to keep all of our members informed of reopenings by sharing updates on our club pages (planetfitness.com/gyms) and local Facebook pages as well. Also, the annual fee is an account maintenance fee to provide our members with a Judgement Free fitness experience. Unlike monthly membership dues, the annual fee is not deferred during a membership freeze. Annual fees are billed to members once per year, the time of which is dependent on their join date, as detailed in their membership agreement. The annual fee is automatically processed through our system so to avoid this, cancellation must be done by the 25th of the month before. We hope this information is helpful and we encourage you to reach out to your home club manager if you have further questions or concerns.

Oh see, very helpful