Customer Service has always sent me an email with the scheduled date & time. If the date doesn't work for me, I just let them know I need to schedule a different day. They have been great to come at the time scheduled or at least close to.
Hello! Thank you for reaching out, if you request a specific day and time our scheduling department will work with you to accomidate your needs. Please let us know if you have any additional questions or if we can help in any other way.
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