Horrible experience with my new car so far. Will probably never buy here again

Dean Jackson | Aug 17, 2019 | Category: Toyota dealer

Vancouver Toyota - All questions

Address: 10455 NE 53rd St, Vancouver, WA 98662, USA

Jasmine Durant | Aug 17, 2019

I'm curious as to what the problem was? I see all your reviews are one star with no explanation.

Misty Sadlier | Aug 17, 2019

This was the best place I've ever bought a car... I will always purchase from these guys.

Matt Hieter | Aug 17, 2019

I bought my 2000 Tundra here 18 years ago. Turned 250,000 miles last week.

ruth pacheco | Aug 17, 2019

I bought a 2011 Toyota Corolla just about 5-6 months ago and I haven't had any bad experiences whatsoever when my car was still under warranty it needed a new front hub they replaced it at their cause which was six hundred bucks and I think it's a good deal when you get your oil changed they rotate your tires they check your brakes all kinds of stuff for 80 bucks that's a really good deal

Vancouver Toyota | Aug 17, 2019

Dean, I sincerely apologize that you did not have an ideal experience at our dealership which I am confident we can resolve to your satisfaction. We will have our Customer Relation Manager reach out to you tomorrow. Sincerely, Kerrie Keesee, Service Manager

Jim Tincher | Aug 16, 2020

Dean, I find it amazing that some people are never satisfied

Vancouver Toyota | Aug 17, 2019

Dean, we are really sorry to hear this. Our customer service Manager Gabriela Sanchez will be reaching out to see how we can turn this around for you.

Sergey O | Aug 17, 2019

I bought Toyota RAV4 2018 from them last year and I had an Okay buying experience with them. The guy who was selling the car was so impassioned about it, seemed like he didn't care. But I got a good deal on it so I didn't care either. The customer service AFTER you buy a car is terrible. Never answer the phone/email/chat. Often don't have my appointment in their books, though they have scheduled those themselves.

Judy Nelson | Aug 17, 2019

We bought a new Camping Trailer had a great experience! Roger was very helpful and made the sale seamless!

Duke Reaper22 | Aug 17, 2019

1 star reviews for almost all of your reviews.... entitled princess oh yea, you can opt out from answering Google questions, it's called "log off"

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