Address: 14010 NE 3rd Ct b, Vancouver, WA 98685, USA
Phone: +13605742400
Sunday: 8AM–2PM
Monday: 5AM–9PM
Tuesday: 5AM–9PM
Wednesday: 5AM–9PM
Thursday: 5AM–9PM
Friday: 5AM–9PM
Saturday: 7AM–2PM
Andrew B
The customer service and friendliness here is a joke. I work overseas on ships for three month at a time and then home for three months. When I first joined this gym I decided to try crossfit for the three months. It was great. I was getting stronger and having a great time with the coaches and other participants at a cost of $125 per month. When I left for work I decided to put by membership on pause until I came back at $10 per month. Once I did return, I decided to save some money and just do open gym at $40 per month. Something shifted while I was gone though, and no one was friendly anymore. None of the coaches I initially had, and had become friends with, were even acknowledging me or look in my direction. I thought it was because I was gone for a while and they had forgotten who I was. I tried many attempts to start conversations or give simple hellos but gave up and just got back to working out. After my three months home I put my membership back on pause and left for work. Over the next three months I continued to be billed at $40 per month even after multiple calls to fix it. Each time I was reassured it would be adjusted on my next bill and all would be fine. Finally I was fed up and wanted to cancel my membership completely. I called to explain the situation and was apologized to but still canceled... or at least I thought I did. The next month rolled around and guess what, I was charged $40 again. This happened for two more months until I was finally told my account was confirmed canceled and I would be receiving a call from the manager to be spoken to. That call never came. TL;DR- As soon as you stop paying for the expensive classes, they will forget about you and neglect to cancel your membership when asked. $240 down the drain for zero workouts in six months.
Jordan Clark
While I loved the crossfit classes that were offered, the trainers, facilities and the times available, once I wasn't able to make it to the gym it took about 6 months to get them to cancel my membership. After multiple calls, emails voicemails to both the payment company they use as well as the gym it is finally cancelled but I am now being sent collection letters for more money. At this point it has been about 9 months since I was able to use the facilities or classes and they are still trying to collect money. In short: great while you are there, frustrating and costly once you try to leave.
Charlotte Heller
I absolutely love this gym!!! They offer GREAT programs for a GREAT price!! When you walk through the door you will be amazed just by looking at the facility. Yes it seems a bit high, but if you look at other gyms, lets use CrossFit for an example, you pay $110 a month.... JUST for CrossFit! And I cant remember if that was unlimited classes or not. $40 a month for unlimited CrossFit, combat classes, MMA, Zumba, kickboxing classes and more is outstanding! The trainers and staff are so helpful and knowledgeable. PLUS there's your "normal" gym equipment, two full basketball courts, a boxing ring, an octagon and I believe twelve punching bags! Also right now there's a Groupon for $20 for one month membership + half off the initiation fee. I've been a member for a full week now and am loving every minute of it.
Rick Story
I have been to numerous athletic clubs and none of them match the atmosphere when you walk into this club! Its clean, the employees are helpful and friendly, and the energy that flows from this place immediately puts you in the mood to burn some calories. The class options available under one membership price are insane because they are so affordable. CrossFit, kickboxing, submission wrestling, and zumba. You dont want to participate in a class....cool do your own thing. Personally witnessing other members bodies and attitudes change is awesome and keeps me coming back hungry to tackle my next fitness goals.
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Yes! They have programs for all ages!
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