Dick Hannah Subaru

Category: Subaru dealer

Address: 7407 NE Vancouver Plaza Dr, Vancouver, WA 98662, USA

Phone: +13603429643

Opening hours

Sunday: 10AM–8PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–8PM

Reviews

Kaitlyn McClain

May 6, 2022

We just bought our 2nd Subaru from them yesterday, and we had a great experience. Gabe is an awesome salesman and we felt so comfortable working with him and everyone else at the dealership! The whole process was stress free and very pleasant, we even had our baby with us and they were very kind and accommodating. We never felt pressured into anything or like we had to “negotiate” a fair deal. We would absolutely recommend both the dealership and Gabe to anyone looking to buy a Subaru!

Patrick Maeder

Feb 7, 2022

I got my last two cars from these guys. Every person at the dealership, from the sales person to the finance guy to the insurance guy were all super friendly, patient, and professional. They bent over backwards to help with whatever I needed, and made the car buying experience a pleasure. Best yet, they gave me a killer deal on both cars. You can absolutely trust these guys to take good care of you.

Melody Mercadante

Jan 7, 2022

We just bought our son a Subaru from JR. He’s an amazing sales guy. Not pushy at all. I appreciate that! He worked a great deal for this worried mom to send her son off to college! Go buy a car from JR!!!

Tiffany White

Oct 25, 2021

If you’re looking to find a new or used car I recommend JR as he helped me get my outback this last weekend. This is the fourth vehicle myself and family members have purchased here in the last two years! I love the no b.s. and I get to take home a car I love. Getting a good salesman is always difficult and I am happy to say that this last time I was beyond satisfied with the care and time he put into my purchase. He is a great person to talk to if you’re unsure what you want, and knowledge like that is priceless! I was lucky to be able to get a great deal, and all within a couple hours. Thank you!!

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Questions & Answers

Can I return my Subaru if I leased it from another dealer?

Dick Hannah Subaru | Aug 17, 2019
Dick Hannah Subaru | Aug 17, 2019

Customers often ask if they have to return their leased car to the Subaru dealership they purchased from. You can return your lease to any Subaru dealership, including Dick Hannah Subaru.

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Do I need to service at Dick Hannah Subaru to keep the Lifetime Limited Warranty valid?

Dick Hannah Subaru | Aug 17, 2019
Dick Hannah Subaru | Aug 17, 2019

No. You can have your vehicle serviced at any licensed repair facility.

What type of oil does my 2015 or newer Subaru require?

Dick Hannah Subaru | Aug 17, 2019
Dick Hannah Subaru | Aug 17, 2019

Subaru’s newer than 2015 require 0W/20 full synthetic motor oil.

Do Oregon Residents have to pay sales tax in Washington?

Dick Hannah Subaru | Aug 17, 2019
Dick Hannah Subaru | Aug 17, 2019

No, Oregon Residents don’t pay sales tax in Washington. There is no Washington Sales Tax to Oregon buyers for vehicle purchases, service, or parts.

Do I need an appointment for a recall?

Dick Hannah Subaru | Aug 17, 2019
Dick Hannah Subaru | Aug 17, 2019

Yes. We need to have a scheduled appointment for all recalls, so we are able to complete the repair as efficiently as possible.

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What is the phone number for Dick Hannah Roadside Assistance?

Dick Hannah Subaru | Aug 17, 2019
Dick Hannah Subaru | Aug 17, 2019

The phone number for Dick Hannah Subaru Roadside Assistance is 1-800-848-7827.

Can I flat tow my Subaru?

Dick Hannah Subaru | Aug 17, 2019
Dick Hannah Subaru | Aug 17, 2019

No, you shouldn’t flat tow your Subaru. This is not factory recommended. It is possible, however; not factory recommended.

How long does it take for Oregon License Plates to arrive once the car has been purchased?

Dick Hannah Subaru | Aug 17, 2019
Dick Hannah Subaru | Aug 17, 2019

It takes approximately 6 weeks for Oregon License Plates to arrive once the car is purchased.

What warranties do Subaru offer?

Dick Hannah Subaru | Aug 17, 2019
Dick Hannah Subaru | Aug 17, 2019

There are three forms of warranties with Subaru. 3 year/36,000, 5 year/60,000, and 5 year Rust Protection Plan.

How do you put a Subaru that is equipped with Push Button Start into accessory mode?

Dick Hannah Subaru | Aug 17, 2019
Dick Hannah Subaru | Aug 17, 2019

To start a Subaru that is equipped with the push button start in accessory mode, press the button one time without putting your foot on the break.

Can I get my fluids and tire pressures checked without an appointment?

Dick Hannah Subaru | Aug 17, 2019
Dick Hannah Subaru | Aug 17, 2019

Yes. We offer complimentary fluid checks with top offs and air pressure checks Monday-Saturday from 7am-5:30pm.

What services does our Express Service offer?

Dick Hannah Subaru | Aug 17, 2019
Dick Hannah Subaru | Aug 17, 2019

We offer Oil changes, Brake inspection-tire rotation, Multi-Point Inspections, Engine Battery testing and replacement, Tire repairs, Bulb replacement, Windshield wipers and Engine and Cabin filter replacements.

How much does it cost to buy a replacement key fob for a 2017 Forester? How long does it take to get the key, once it is ordered?

Steve Johnson | Aug 17, 2019
Theresa D | Aug 17, 2019

This is a community platform. I recommend calling the parts department directly.

Dick just sent my father a letter offering him up to $804 for his truck worth at least $5000 if he will lease a new subaru. How can this be considered a good deal?

Mark Fleskes | Aug 17, 2019
Dick Hannah Subaru | Aug 17, 2019

Hello Mark, Could you please contact us to gather additional information. My name is Shawn and you can reach me directly at (360) 314-0515. Thank you very much.

My battery has died twice on my 2017 Subaru Forrester. Not sure what it is. Took it in and they said nothing is wrong with it.

Kimberly de Herrera | Aug 17, 2018
Ryan Fahey | Aug 17, 2018

Not really a question about Dick Hannah. But if you have installed any aftermarket electronics, you should disconnect them and see if the issue goes away. If the battery was fully drained even once, you should replace it.

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How much will it cost to trade my Forrester in for the same year but the next model up ?

Kay Conner Medina | Aug 16, 2020
Dick Hannah Subaru | Aug 16, 2020

Hi Kay, We have an awesome tool that allows you to check the trade in value of your car. Please visit this link and let us know if you have any further questions. http://express.dickhannahsubaru.com/inventory?f=submodel%3AForester

Do you offer financing for service?

Dick Hannah Subaru | Aug 16, 2020
Dick Hannah Subaru | Aug 16, 2020

Yes we do! We offer flexible monthly payments on the service of your vehicle.

If I want to trade my leased Subaru for a different make(like a Honda,etc.),can I do that?

Cathie McCuen | Aug 16, 2020
Dick Hannah Subaru | Aug 16, 2020

Cathie, Thank you so much for reaching out to us! You can absolutely trade your leased Subaru for another make. If you have any additional questions, we’d be happy to assist you. Please feel free to reach out to us directly at 360-816-7471.

Our Outback is due for 5k mi service. What is typical cost and van i use online coupons?

Don Moreaux | Aug 17, 2018
David R | Aug 17, 2018

With any of the coupons for Dick Hannah, watch out. They will try to pad costs on top of the coupon amount. Their oil change coupon states $69.49 plus tax, but the service adviser will try to add an addition shop supply charge (over $5). Don't let them get away with it

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What is your store doing to make it safe for customers and employees?

Dick Hannah Subaru | Aug 16, 2020
Dick Hannah Subaru | Aug 16, 2021

Social Distancing protocols are in place per guidelines. Signage and floor decals help to ensure all people maintain appropriate distance. All staff members are wearing masks when dealing with the public. Plastic barriers have been installed, where appropriate. Additional hand sanitizer stations are installed. All vehicle touch-surfaces such as door handles and steering wheels are being sanitized.

I have a new Subaru Forester. I have one pet peeve. when I turn off the engine the radio keeps playing until I manually turn it off or open the door. Is their anyway to have it turn off with the ignition.

Duane Hymas | Aug 16, 2021
Zachary Jennings | Oct 20, 2021

It's like that in most modern cars. When you open your door a sensor/switch turns off the radio. You could probably remove it, but it might cause issues.

What are the Covid safety practices like here?

Anonymous | Aug 16, 2022
Dick Hannah Subaru | Aug 16, 2021

Social Distancing protocols are in place per guidelines. Signage and floor decals help to ensure all people maintain appropriate distance. All staff members are wearing masks when dealing with the public. Plastic barriers have been installed, where appropriate. Additional hand sanitizer stations are installed. All vehicle touch-surfaces such as door handles and steering wheels are being sanitized.

Had an oil change at Dick Hannah Subaru and they failed to find that I had a maintenance contract. Told me it wasn’t valid in northwest. Went to Tonkin and they found it. Can I get reimbursed?

Suzanne Ulicny Ward | Aug 16, 2020
Dick Hannah Subaru | Aug 16, 2020

Yes, you can absolutely get reimbursed. It sounds like there was an error with the status of the maintenance contract on our end but we're happy to get it fixed. Please reach out to our service team to confirm a few details and we can get a check to you right away. We sincerely apologize for the hassle!

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