You should go where ever you want to go. No one is controlling you and you passive aggressive comment isnt gonna magically make them answer
It can be frustrating to Gerry a specific department if you're trying to reach someone. What I've done in the past is call customer service and see if they could transfer me to ab actual person.
Home Depot or whatever one is closer to you is normally the better way to go.
Lowe's
Thanks! Your answer is awaiting moderation.