We're so sorry to hear this happened, K. Please have your nephew give us a call so that one of our reps can provide next steps. 800-233-2328. Thanks!
The first thing is not to go to bank, but go to DOL to get his ID replaced... which would not be that difficult. Thrn go back to bank. However, I would contact the bank of this so that they would stop from any charges to go out to the culprit.
Contact BECU they will do what they can.
This is a public forum. Have him contact the bank.
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