Hi Amber- I'm not sure where you found the word "custom" as we try to avoid it? You are correct, we only sell off the rack bras in about 125 different sizes. We do not do alterations or custom designs. We are happy to let you try on lots of bras though, and no purchase is necessary if you don't find one you like ;-)
The previous two commenters have explained this well. They do not custom make bras, but may know a company that does. With this though, they have a unique selection and very (seriously very) knowledgeable staff who can help you find something that should fit your needs. Me, a person who could not find a reasonable fit at Soma, Lane Bryant, and other "specialty bra" stores. In 15 min they found an excellent bra for me that I ended up going back and buying two more of, even though they are a bit on the spendy side... So worth it.
They custom fit bras to you. They carry many brands that you won't find at you average retail store. Fittings here are nothing like Nordstrom or Victoria's Secret because they know what brands work for certain body types and cup sizes. The UK sizing is a game changer as well! The employees and owner here are amazing. Give this shop a try. You will leave with more knowledge and confidence and perhaps the most comfortable, best fitting bra of your life. It's the only place I go for fittings and in store bra shopping now.
So the approach is trying on different bras depending on your band and cup size. Their sizes go up extensively since they go by UK sizing. The lovely lady in charge of sizing is pretty good because it's not just any employee who helps with sizing. They might know of a company or place that makes custom bras.
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