Valley Eye & Laser Center: Renton Office

Lynn Robbins

I can't give Dr. Joos even one star. He originally told me I had no issues but Cataracts, even though I told him my vision was failing, and that I believed my lasik was failing. He did the surgery and I see far worse than I have in my life. He entirely dismissed my astigmatism that apparently I "walked in with" (he said my lasik hadn't failed, but later said the astigmatism was there when I came in). It was FAR worse upon leaving. I now wear glasses to correct my vision that didn't need glasses before, due to his fumble in the preparation and surgery. On top of that, he prescribed two pairs of glasses that were not correct, and I finally had to go to my optometrist to get them right. He impressed me as "not all together" in terms of conversation, was mean and fiesty in his approach, and seemed to forget things. I'd suggest finding another doctor. When his staff roles their eyes when he speaks, you know it's bad.

Sarah Zornes

Very Unprofessional office. The staff never asked any questions regarding changes to medical history or even to know if I was wearing my contacts or not. After my eyes were dilated I was sat in a chair in the hallway and at one point Dr.Monson and another healthcare professional come and sat down next to me and begin talking disrespectfully about an OBGYN who worked in the building and called her a "Troll". I'm pregnant..... he then also made inappropriate remarks to his female nurse about pregnancy. My first visit with him 1.5 years ago he told me he didn't trust my medical records from other eye dr's such as the leading glaucoma specialist at Emory eye research hospital. Well, my 2nd visit with him recently where he spoke ill about the OBGYN, he couldn't even understand his own records he had made for me. At one point he asked me why a dr would have put me on one of my eye drops..... HE WAS THE ONE WHO PUT ME ON THEM!!!!!

Navjot Kaur

My grandfather had cataract surgery from Dr.Paul Joos. He is senior but his behavior towards patients was really awful. I was very surprised a senior and respected doctor talking to his patients rudely. I went to the clinic 4 days ago. And, we had appointment at 8:30 and they called us at 10:30. The doctor didn't even listened what my grandfather was saying. He was just with us for 1 minute that it. I wondered that did i just waited for 2 hours for this? My grandfather had couple questions but the Dr. Paul Joos was in hurry not ready to treat his patients equally. The staff did not care about patients time. And, everytime I got there the staff doesn't have smile on their faces. Always get disappointed from this office staff and doctor. I won't suggest anyone this eye laser office.

AMS AMS

This office is a joke. Waited over one hour to see Dr Joos. I had originally scheduled with Dr Zachary Joos and was automatically assigned to be seen by Dr Joos senior. The assistant had left the exam door open while I waited for the doctor and all I could hear out in the hallway was the doctor complain about patients. Dr Joos senior had difficulty using the equipment to check my vision and gave me a grossly incorrect eye prescription for glasses that resulted in ongoing migraines. I ended up seeing my family doctor who sent me to another eye doctor who corrected my eye prescription. On top of this, Dr Joos office incorrectly billed my insurance and they denied coverage, so I ended up paying for 100% of the bill. I learned the hard way that their staff including the clinic manager do not answer calls and emails when they know you have placed a complaint. This clinic should be evaluated by the state health department and their billing practices reviewed for compliance.