Take your i.d. and gaming card. Go to cage at casino. They will direct you to a casino host who will assist you. Another way to do this if live out of State is to contact Tax office in La. Longer process but if you file with them and live out of State...you will receive refund for state taxes paid on your previous winnings. Why? Because in Texas there are no state taxes whereas in La. State taxes are paid. Great luck and continued wins.
Also, if you go to the www.beconnectedonline.com website, you can print your win loss statements from your be connected account.
Thanks! Your answer is awaiting moderation.