Why does the phone ring ENDLESSLY to speak to an associate? That's so unprofessional; I'm looking at the website graph, and it is saying live today, the store "isn't too busy"

No words!

The employees could care less about customers.They stand around and let the phone ring off the hook

I just called and pressed the prompt for the pharmacy, and then the prompt for medical officials and someone answered, took the time to walk over and see the line, and I don't know if she said anything, but she transferred my call from her line, and it's right now at this moment STILL RINGING!!!!

I've seen them answering the phones at the fitting rooms. Probably out hanging clothes on the rack.