Hi Steve, We understand this is an unfortunate situation. Although I must point out that our website Homepage, Rates & Reservation Page, and Check Availability Page all clearly and prominently disclose our children policy. You booked your reservation on Expedia, our Expedia profile page states, "Children 12 and younger are not allowed at this property. All guests older than 12 are welcome," in two places. Additionally, when booking on Expedia they ask how many Adults and how many Children. When any number of Children is selected the guest is then asked for the age of the Children and if the age is less than 13 the guest is not able to continue booking the room. The same process is used when booking directly on our website. You, however, made a reservation for two adults and did not disclose you are traveling with a child. This is an unfortunate situation for both of us, as we have been holding a room and have turned away other customers. We in no way intended to mislead you.
We love this place, so peaceful , quite and the scenery is outstanding.
New website i believe and probably has room for improvement. On the old website it was clearly advertised as an adult resort
Woe. That is shady
This place is an Adult Style resort and it is not child proof-especially the road and cliffs along side. A very comfortable place for Adults to R/R!!!!
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