Lake Shore Resort

Category: Resort hotel in Saugatuck, Michigan

Address: 2885 Lakeshore Drive, Saugatuck, MI 49453, USA

Phone: +12698577121

Reviews

Michelle May

Jul 17, 2022

I do not want to tell you how wonderful this place is ... quiet, nice grounds, away from it all but close to some action if you choose.

Jason Haskins

Jul 7, 2022

Amazing views! Exceptionally clean property with great staff.

NAT

Jun 29, 2022

Love this Hotel!!! It’s a gem in the world! So peaceful! I love that it’s only for adults, it is managed by the owners and you can see that in every detail. Breakfast is great with lots of options, you are on your own for lunch and dinner witch gives you the opportunity to experience downtown Saugatuck. It would be fantastic if they had a hot-tub because some time it can get chilly at night and also hammocks in the yard…

Heidi Cook

Sep 16, 2021

Unbelievably relaxing place to stay! Even the fan in the bathroom was quiet. The landscaping is impeccable, and a gorgeous design. The staff was genuinely friendly and helpful. Loved hearing Lake Michigan, right outside our door. Fantastic place to stay!!

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Questions & Answers

What is there to do around there for young adults? Can you rent kayaks, jet skis??

A Google User | Feb 10, 2018
Diane Rabey | Feb 11, 2018

They have a very clean outdoor pool, a sandy beach with a wonderful deck that has tables and chairs as well as sun lounge chairs. The sandy beach is to the side of the deck because the lake water is high right by the deck. There are bikes available as an amenity. You only need to let someone in the office know your name and how many you will use. There is a forest behind the resort where you can take a walk. They kayaks are an amenity too. We stayed there last summer and can't wait to return this summer. Be sure to eat at Marro's Italian Restaurant in Saugatuck. Pizzas are great and the pasta dishes are excellent. Nearby, you can take a dune buggy ride. We all enjoyed the ride. Make a reservation or you're likely to have to wait. Our granddaughters are 13 and 17. They had a wonderful time and talk about the experience even now. Oh, one other fun place to go is Dairy Dayz on Blue Star Highway, if you like soft serve ice cream. The cones are tremendous.

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Why doesn't this place make it known on the website, in BOLD TYPE, right on the opening page, that CHILDREN UNDER 13 YEARS ARE NOT ALLOWED WITHOUT EXCEPTION? We luckily caught it in the terms and conditions before we left.

Steve | Feb 10, 2019
Lake Shore Resort (Owner) | Feb 11, 2019

Hi Steve, We understand this is an unfortunate situation. Although I must point out that our website Homepage, Rates & Reservation Page, and Check Availability Page all clearly and prominently disclose our children policy. You booked your reservation on Expedia, our Expedia profile page states, "Children 12 and younger are not allowed at this property. All guests older than 12 are welcome," in two places. Additionally, when booking on Expedia they ask how many Adults and how many Children. When any number of Children is selected the guest is then asked for the age of the Children and if the age is less than 13 the guest is not able to continue booking the room. The same process is used when booking directly on our website. You, however, made a reservation for two adults and did not disclose you are traveling with a child. This is an unfortunate situation for both of us, as we have been holding a room and have turned away other customers. We in no way intended to mislead you.

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Do you accomadate large groups? We have a 2019 wedding planned in August. We would love to know more about group options.

Leslie Bauer | Feb 10, 2019
Steve | Feb 11, 2019

They can't handle children under 13, there's no way they can accommodate a wedding party.

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Golfing in area?

john kasem | Feb 10, 2019
Lake Shore Resort (Owner) | Feb 11, 2019

There are three golf course nearby Clearbrook, Ravines, and Hawkshead. All are within 5-15 minutes.

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How do you get ahold of anyone there? I have been trying to call since April 15, when the website says they start taking reservation. The phone has been busy every time I called. It's as if the phone is off the hook.

Alaina Vavrick | Feb 10, 2019
Lake Shore Resort (Owner) | Feb 11, 2019

Hi Alaina, We have been taking reservation as fast as we can, the phone is not off the hook. We appreciate your patience. The calls have been coming in a little slower today, now is a good time to try again.

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