I took my dog here and she was dying and they took every dog back but never took her back. She died waiting outside. I asked one of the girls when will they be able to help us she said that the doctors was busy but was taking back other dogs

Ms. Howell, we are so sorry that this occurred.This is never the outcome that we want. It is our policy to triage every patient as soon as possible, especially if we know they could be in critical condition. We would like the opportunity to discuss this matter with you personally. Please call our office at 252-265-9920 and ask for the ER manager or Training and Operations Specialist. Thank you for taking the time to inform us of this issue.

OMG... I am so very sorry that happened to you and your furbaby😥😥😥 Did you call them and tell them the situation either b4 u got there or when u got there, so the most dier in need would get seen 1st?