Points East Emergency

Category: Veterinarian in Wilson, North Carolina

Address: 4935 Raleigh Rd Pkwy W, Wilson, NC 27896, USA

Phone: +12529916560

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Lisa VanFleet

Aug 2, 2022

We took our sick puppies there the other night and words can't describe the compassion shown to us and the puppies. The staff was so helpful and caring. I can't say enough great things about them. Thanks to all of you!!!

Pam Dixon

Jul 17, 2022

If I could give no stars, I would. My sister took her Rotti in yesterday (7/16/22), she told them something was wrong and didn't care about cost. They said they gave him fluids and he was fine. Nothing was wrong with him. She brought him back home and he died this morning... HORRIBLE PEOPLE... if someone tells you something is wrong with their pet, and cost isn't an issue, then you should listen to the customer and do as they ask. If you love your pet, DO NOT BRING THEM HERE.... I called and was told that the Dr that saw him wrote in her notes that they recommended blood work and ex rays but my sister declined... now does that make sense to you? She drove for over an hour and sat there for 4 hours just to say No, I don't want that done... come on now. Documents can say anything that the person typing puts there, but that's NOT what happened and I fully believe she wrote that just to cover her own behind..

Wini Bradley

Jun 8, 2022

I called about my sick dog after midnight a few days ago. I was very worried about my dog and in turn very emotional. The tech was so kind and knowledgeable and was able to calm me down so I could think clearly. My dog was fine. But, I know I will be taking my dog to this Veterinarian Hospital from now on.

Pamela Reinhold

Jan 18, 2022

We lost our loved 14 year old fury baby a few days ago due to an emergency that was unable to be resolved. So unfortunately we had no choice but to put her to sleep. This place absolutely made sure that we knew every detail and made sure she was comfortable. They took our feelings in consideration and were so very sweet and willing to let us take our time with her. We held her as she crossed the rainbow to be with our heavenly father. We can not thank these great vets and techs enough for all that they did for her and us. I highly recommend them because they care about your pet and you more than money.

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Questions & Answers

I took my dog here and she was dying and they took every dog back but never took her back. She died waiting outside. I asked one of the girls when will they be able to help us she said that the doctors was busy but was taking back other dogs

Ashley Howell | Jan 23, 2021
Points East Emergency (Owner) | Jan 24, 2021

Ms. Howell, we are so sorry that this occurred.This is never the outcome that we want. It is our policy to triage every patient as soon as possible, especially if we know they could be in critical condition. We would like the opportunity to discuss this matter with you personally. Please call our office at 252-265-9920 and ask for the ER manager or Training and Operations Specialist. Thank you for taking the time to inform us of this issue.

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Do you all do home visits

Keith Whitley | Jan 24, 2020
Asa Gregory | Jan 25, 2020

No. They do not. They have talked to me on the phone and given a little advice and advised me of my options. They are very helpful.

My dog just scratched in eye by the cat,is there meds I can by from pet store for this,steroid creme or what's needed

james pond | Jan 24, 2019
james pond | Jan 25, 2019

Tyi did not say I was going to put steroid creme in eye,I asked if I could by something like a steroid creme or whatever is need for an eye...i am not going just put anything in eye...but ty...and I have pet insurance through my regular vet but ec can't use that and don't have 100.00 laying around,but I called they gave me advice..

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