Everything is automated, if you want a person you have to go in. corporate will respond
Yes they will answer your questions
Never call a Tech company need human interaction
They don't typically answer the phone. Often the calls, even to the store are redirected to India, and if they do answer, whether in the store or in India, it's not helpful. Your best bet is to show up at the store and ask for a manager. Good luck. You'll probably need it.
Call the store
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