I ordered a piece of cake and they give me frozen cake. I complained about it and one staff said all the cakes are supposed to be frozen. Is that ice cream?

I never got a frozen cake. I don't think they have an ice cream cake, but I could be wrong. I would call the manager. I tried to find anything like that on their website and couldn't find anything frozen.🤗

I never ordered a cake there, but I do get pastries from time to time. You should follow up with the manager of the store. If the manager not available try to get in touch with the owner, cause that is not okay