Can I use a ticket purchased for a specific date on another date due to bad weather?

Keith Rivera | Sep 3, 2021 | Category: Theme park

LEGOLAND New York Resort - All questions

Address: 1 Legoland Blvd, Goshen, NY 10924, USA

Hannah Bartlett | Sep 4, 2021

Their website says if the park has to close rides and such for rain that lasts over 120 minutes, they will give you a free pass to attend another day. I don't know about the specifics, if that's just the people that are in attendance at the time, or any other details.

Noe Sura | Sep 4, 2021

Email Only. At least 2 weeks wait. Because Covid 19

yddub bud | Sep 4, 2021

took them a few days to respond to another inquiry via email though it looks like they will respond

Keith Rivera | Sep 4, 2021

Thanks Hannah. If my son wasn't so set on going I would have canceled. There is absolutely no way to contact the park via phone. No way to speak to corporate. They re route you to an email option no matter what you chose, what number you call or otherwise. The worst communication outlet and customer relations I've seen in a while. Very dissappointed with the contact situation.bi have spent nearly 3 hrs trying to find a way around it....

RichManSCTV0 | Nov 3, 2021

No you can not.

Nikko Music | Sep 4, 2021

Call costumer service for a specific answer.

Michael Strauss | Sep 4, 2021

No legoland says weather is your problem.

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