They're retarded, I hated that about the workers there, just complain to corporate, I can't tell you how many managers get discipled because nobody picked up the phones... then the managers turned around and got on our butts about all of a sudden we where in trouble..... anyways. Call computer Department they need to pick up or else.
I have called and got real people before. When the automatic answering system picks up, try pressing 0. This often shortcuts you to a real person.
Whats worse if they do answer the phone and you decide to have them deliver theres a good chance you wont get it it. In fact , they just cancel the order. Out of 6 items I asked them to deliver, I got one!
Every now and then they have a real problem picking up the phone. Also even if someone picks up the.phone it is a hit or miss of you.will get the correct answer. Best to go there or look on line for your answer on whether they stock an item.
I've called many many times and they have always picked up. Could have been a staffing issue around the holidays. You can order online and pick up in the store which I find easier if I know exactly what to search for.
Honestly? I couldn't find what I needed when I was in the store. Called their number walking around looking for what I needed and someone answered and quickly came to help me
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