What is this nonsense about your "not taking telephone calls at this location?" Its a very simple question...I need ink cartridges for my printer and need to get them asap. You can't hire someone for $15 an hour to answer a phone? Sherlock.

With service like this, it is no wonder customers go to Amazon. At this rate, Best Buy will be heading in the same direction as Circuit City, OUT OF BUSINESS!!!!!

They have cut their staff by 60% plus because of the GM no one cares anymore. That's probably why they got rid of accepting phone calls.

No they can't because people are getting paid more to sit at home on unemployment. Best bet order online for pickup in the store.