Best Buy

Category: Electronics store

Address: 7300 Guilford Dr, Frederick, MD 21704, USA

Phone: +13016626130

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Remo Molino

Jul 24, 2022

The store has a lot of free parking in a well lit lot. The entrance is large and handicap accessible. The store interior is clean and well planned. Jessica at the cellphone center went above and beyond in helping me find a new cellphone. Kudos to Jessica. Finally, Best Buy prices are very competitive. Their open box prices are even better.

David Goodno

Jul 13, 2022

The store was busy with customers, but the staff was still friendly and courteous. I was able to easily find what I was looking for and check out was quick. Thanks Best Buy team!

Gerald Perry

Jul 6, 2022

Took my child there for them to pick out an iPad, and other accessories. The employees were helpful and knowledgeable. We definitely found everything we were looking for. The only thing is that not everything they have in stock is on display, but just ask and they will get you what you need / want to see.

Empty Legend

May 25, 2022

I hope this helps the next customer who goes into Best Buy to buy a radio to make sure you do your own research on what can fit in your car. Me thinking the sales man at the electronic department knew what he was doing ended up costing me more money for nothing. PLEASE don’t just try to sell us stuff that you think might be able to fit. If your not 100% sure don’t just try to sell it. It’s shady aaf to sell me something that you don’t know it will fit in the car. Was pretty mad after finding out from qeek squad that this happens all the time. Fool me once shame on me. Best Buy do better.

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Questions & Answers

Will Best Buy transfer information from old computer to new one if neither were purchased there?

Melissa McNeill | Nov 30, 2019
Shaun Hughes | Dec 1, 2019

if you pay them, i believe they have the tools to do so.

Does your electronics warranty cover theft?

Carolyn Korb | Nov 29, 2020
Alicia Boehl | Nov 30, 2020

I don't think so but it might I definitely know that your insurance covers electronics and they do cover theft

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What is this nonsense about your "not taking telephone calls at this location?" Its a very simple question...I need ink cartridges for my printer and need to get them asap. You can't hire someone for $15 an hour to answer a phone? Sherlock.

Jeffrey Louis Peikin | Jun 2, 2021
Eric Lesnow | Jun 3, 2021

With service like this, it is no wonder customers go to Amazon. At this rate, Best Buy will be heading in the same direction as Circuit City, OUT OF BUSINESS!!!!!

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Are you able to make an appointment on line to purchase a new cell phone in store?

Jennifer Knotts | Nov 29, 2020
Perseus Barahona-Molina | Nov 30, 2020

To my knowledge you can but walk ins are allowed now.

How do I reach a store or general manager at the Frederick store? The menus are ridiculous and you can't even get in touch with an actual person!

Lydia McFadden | Nov 30, 2019
Mustafa Ravat | Dec 1, 2019

U mean in call? I would suggest to visit the store in person

is a Samsung rep available at the store

Tim Mcgrath | Nov 30, 2019
AURA CHACON | Dec 1, 2019

The staff is very helpful and will try and answer your questions but a rep at location, no.

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is it open right now

Efren Garcia | Nov 30, 2019
eric hallberg | Dec 1, 2019

Yes

Why do these people never answer the phone when people call. Are you in need of employees? Or just to lazy to answer the phone

Chris McDonald | Nov 30, 2019
Joe Stone | Dec 1, 2019

The phone system is terrible, I've found that calling ext. 2091 helps

When do they close

Laura Lores | Nov 30, 2018
Chris Bennett | Dec 1, 2018

9pm monday - saturday

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My handheld pac man game is not turning on unless plugged in I have been charging it for 2 hours? What should I do? It has batteries.

Kat Thompson | Nov 30, 2018
Aaron Clutter | Dec 1, 2018

Have you tried different batteries?

Do you deliver, set up and take away the old TV?

Marian Morgan | Nov 30, 2018
Aaron Clutter | Dec 1, 2018

Give them a call. I know they can do that with appliances, but not sure about TVs.

do you still sell Iphones?

Erin Noel | Nov 30, 2018
Mike Imboden | Dec 1, 2018

iPhones along with , other Apple products.

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Need phone number for corporate office

shirley fossett | Nov 30, 2018
John Lawrence | Dec 1, 2018

888-best-buy

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Is there an apple representative at the store today?

Bill Anderson | Nov 30, 2018
Joseph W Murray | Dec 1, 2018

I don't know, call the store directly

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Can I come into the store and renew my protection plan for my Sony SMART TV WITH A CHECK?

john angeletti | Nov 30, 2018
Pukar Patel | Dec 1, 2018

Probably could, but rather save that extra $ for a new TV

Do you have any more I pads

LifeChiro Gaithersburg | Nov 30, 2018
Aaron Clutter | Dec 1, 2018

I agree. I have not seen many businesses that monitor questions on here. Call them.

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I have a Dell Inspiron 11, 3000 Series. There is a problem where the power cord plugs into the computer. Is this somthing you can repair

Keith Bickel | Nov 30, 2017
Lana Press | Dec 1, 2017

For a fee of like 100$+ and shipping it to Dell to fix it.

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How much does it cost to get a repair for a nintendo 3ds xl's top screen?

Karla Posso | Nov 30, 2017
gqw410 | Dec 1, 2017

Geek Squad doesn't perform those type of repairs. Try Gadget Guru.

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Can I take back two Firestick that are not in a box, but I have a receipt?

Emery Hackey | Nov 30, 2017
Perseus Barahona-Molina | Dec 1, 2017

You should be able to return if they are within the return policy window which if i remember correctly is 30 days.

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Do I need a land line to send and receive tax and what brand is the best just for home use

Patti Cooper | Nov 30, 2017
Aaron Clutter | Dec 1, 2017

No, just internet access. I really like Tax Act because it is simple and very comprehensive. It has all the forms and I have used it for the last 10 years.

Do they carry apple?

Ida Smith | Nov 30, 2017
Ima Geek | Dec 1, 2017

Yes they do and at this particular store too!

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