Your question isn't clear to me. I'm sorry. However, I have NEVER had any problems with Best Buy ever! I norm shop @ 2 different locations. Triadelphia WV & Robinson, Pa. At both places NO complaints. Even with an older purchase w/receipt, no probs. I'm sure if u call and explain ur situation they WILL be accommodating.
You have up to 5 days after your order is ready for pick up to pick it up or it cancels
Just call them and ask
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