So just as you assume that will happen. How about the point that they were actually trained or should have been to deal with every day ppl and attitudes. I’m not excusing any rudeness from either customer or server. Do you see the analogy. The customer doesn’t have the common decency at all times but the server must know that not only are they to have patience with a smile but most importantly the proper discipline due to companies policy to know that you have be at service conducting someone’s business in that manor. To have a business and have a response representing the obvious but not doing known is a waste of company ethics code of discipline. A companies character is at stake. It leaves space for ppl to lose interest and the quality of your brand isn’t so selling. It’s now a habit and in a franchised business you’d go some place else just bc of the customer service. So it’s not the food it’s the love from the ppl that’s preparing the food, the attitudes firing back.
MacDonald's employees like all other companies employees are people. If you be nice to them, they'll be nice to you. Give them a smile the next time you go there or somewhere else and ask them how their day is going. They will put aside their stressful moment and do the best for you
What happened? Cause it was smooth sailing for me
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