McDonald's

Category: Fast food restaurant in New York

Address: 1 W Mount Eden Ave, The Bronx, NY 10452, USA

Phone: +17189014930

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Ruby Rodriguez

May 26, 2022

I ordered a cheeseburger no pickles, no onions ketchup and mayonnaise, they gave me a cheeseburger pickles onions no mayo, and los of attitude, the manager told me if I want it my way go to burger king so I will next time.

Slim

May 1, 2022

They close after a certain time even though it says 24hrs you can go through the drive thru but only if you have a car... I was refused service because I was not in a car...this the only place to get coffee if you up the block staying in the hospital. Again i was refused service at this McDonald's because I was not in a car.

Juan Jurado

Apr 27, 2022

These people made me wait 20 minutes for 20 piece chicken nuggets and 2 cheese burgers plain, they game me the completely wrong order two freaking fries and a mcchicken is not what I ordered .

AntzBoogie

Mar 16, 2022

They need to get some competent working people here. There’s always a problem with customer service. The staff there messes up orders and is completely rude. Being sloppy with the Drive-Thru part because they know if a order is messed up most of the time people won’t come back. Defeats the whole purpose of just driving through. They can’t even add a simple math problem or just communicate what’s causing an issue. Staff need training. Thank you. I dont like writing negative reviews unless it’s the truth.

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Questions & Answers

WORST MC DONALDS!! DO NOT COME HERE!! Worst customer service.

Felicity Luna | Sep 15, 2020
MrJay160 | Sep 16, 2020

So just as you assume that will happen. How about the point that they were actually trained or should have been to deal with every day ppl and attitudes. I’m not excusing any rudeness from either customer or server. Do you see the analogy. The customer doesn’t have the common decency at all times but the server must know that not only are they to have patience with a smile but most importantly the proper discipline due to companies policy to know that you have be at service conducting someone’s business in that manor. To have a business and have a response representing the obvious but not doing known is a waste of company ethics code of discipline. A companies character is at stake. It leaves space for ppl to lose interest and the quality of your brand isn’t so selling. It’s now a habit and in a franchised business you’d go some place else just bc of the customer service. So it’s not the food it’s the love from the ppl that’s preparing the food, the attitudes firing back.

Read More

Does this McDonald's have a policy to not answer the phone?

Shawn Wooster | Dec 14, 2020
Sheldon Barnes | Dec 15, 2020

They don't a policy for not answering the phone. They just don't answer the phone

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Can I pay for a gift card in the machine?

Odaku Pataku | Jan 14, 2020
Swift Monster | Jan 15, 2020

Yes you can

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On a scale of 1 to 10 I give the service today 0 I came into the store and purchased $40 of McDonald's for family night with my two kids to get home to find out only $10 worth of food was there was not correct I want a refund family night ruined!!!

Michael Franks | Jan 14, 2019
Nathaniel Grant | Jan 15, 2019

That sucks

Not too busy 👍🏽

Arii Flee | Jan 14, 2019
bleu gray | Jan 15, 2019

It's very busy after school hours usually

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