Address: 6035 South Park Ave, Hamburg, NY 14075, USA
Phone: +17166484949
Sunday: 6AM–11PM
Monday: 6AM–11PM
Tuesday: 6AM–11PM
Wednesday: 6AM–11PM
Thursday: 6AM–11PM
Friday: 6AM–12AM
Saturday: 6AM–12AM
Deborah Rivera
I don' often buy my kids but I took her after an appointment. I asked for the caramel frappuccino coffee and the guy said(big manager man) that they couldn't do none of them or shakes. Okay. I ordered the happy meal of four nuggets and her fries and small fries for me and cheeseburger. When we went to pour our drinks it was disgusting everything spilled, floor was all sticky like no one care. We grab our order and sat down and this is how our meal looked. I got up and show them the nuggets and asked if there is a way to have others that were not fried in OLD OIL. The employee said let me ask, he ask the manager(big man) and said no I can give you a refund. I told him yes for the refund because I am not giving that to my daughter. As I am waiting for my refund a teenager and her mom walks in and order from the tablet not to the cashier. One thing of the order was a shake and it was given, no excuses. My daughter 7yrs old made the comment in the car that she saw the girl had a shake after he said they couldn't do any.
Jessica Meyer
My daughter was very excited to get a happy meal since we don’t eat fast food often. I ordered 2 cheeseburger happy meals and one 6-piece chicken nugget happy meal. The nuggets seemed to be sitting there all day. They were burnt and hard. The girl that handed me our food didn’t utter a single word and when we opened the kids’ meals, not a single drink was in any of them. Very frustrating! Needless to say, we won’t be back.
Beverly Moore
This has to be the worst McDonald's I've ever visited. My simple cheeseburger was cold and the chicken nuggets were cooked the night before. Let's not talk about how old the fries were. I will never go back there again. Customer service was great though!
Lori Miller
This is the worst McDonald's I've ever been to, not sure who the teenager was who waited on us but he was the most RUDE, impersonal employee I think I've ever encountered. He walked away from the window before we had the opportunity to ask for straws and then got an obvious attitude when we called out to him. The food was not good either. We ordered extra pickles and extra onions on a burger and ended up with one pickle and no onions even though the special request ticket was on the wrapper that said extra of both. I will NEVER go here again.
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Yes, I tried it at the South Park location. When I went to pick it up, they had no record of my order and asked if I was in the correct location. I showed them my confirmation email which clearly said it was for their location. I have been in twice since the remodel and asked two people if I could scan their app coupons on the kiosk (I did not see a scanner as they now have at the counter). Neither employee knew if one could scan at the kiosk so I just ordered at the counter. I have gone to this method instead of their online ordering as it was such a fail.
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