CVS

Shelly Young

The customer service by the Pharmacy staff is absolutely horrible. They are insensitive and have no courtesy. I called the store because I needed my migraine Rx transferred from another store because they were out of stock. I was told I had to call the other store to have the Rx transferred which I did and again did so with urgency. Two hours later when I arrived at this CVS, I walked up to the counter and there were about 5 ppl working behind the counter having conversations and some of them looked straight through me and said nothing. Finally one staff asked if I was picking up only to tell me I had to wait an hour! I did make a purchase omw to sit in my car and the young lady and man at the front counter were very pleasant. The pharmacy crew should take some class from them. The thing is i had to sign into my account to see if the Rx was ready when i have text alerts set up! 9/4/21

Kristin Barbieri (Kiki)

The store area is well stocked with the majority of your basic essentials. It's organized and the prices on some things are reasonable and others are over priced. Now the pharmacy is a different story. I have been going to this pharmacy for 12 years now and the only reason I stay is because my insurance company only allows me to go to Cvs. Every time I go through the drive through I get the same women who is extremely rude and judgmental. I honestly don't know how she has a position in a field where you need to help patients and explain medications. She has hung up on me 2 different times while I was asking why my medication wasn't ready and it had been called in 3 days prior. She knows who I am and as soon as I give my name her entire demeanor changes. She becomes snippy, never wants to help me with questions and if I try and explain something she brushes me off with a very nasty attitude. I know I can't be the only one this woman treats this way. Hopefully others will see this and complain enough for her to be fired. I don't deserve to be treated like that and no one else does either!!!!!!!

Stephanie J

The employees at the Pharmacy are rude. I had one of the Pharm Tech's yell at me yesterday because I told her twice I called my prescription in and she could not find it. This is not the first time I have been treated disrespectfully by the Pharmacy employees. As of yesterday I will never be returning to CVS Pharmacy in Mt.Ephraim, NJ or this store itself due to the poor service and complete disrespect to the customers. If I could give negative stars I would! Change your pharmacy to CVS in Runnemede, NJ.

S B

I had to go to CVS last night. I walked in as a man was removing his mask in the middle of the store. He informed everyone within earshot that it was fine because his boyfriend was a cop. At no point did any of the employees ask him to put his mask back on. He continued to walk around the store. I have been a long time customer of CVS. If CVS is going to have a mask policy I would like to see them follow through with it.