Jeff Kalvelage - State Farm Insurance Agent

Category: Insurance agency in Seattle, Washington

Address: 315 N 36th St Ste 100, Seattle, WA 98103, USA

Phone: +12065880559

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Bennett Baucom

Jun 25, 2022

Buying a policy with Jeff was quite convenient with individualized advice and competitive prices. However, the claims process has been entirely inadequate. I was rear ended in March, which bent the frame of my Toyota Tacoma, leaving it unsafe to drive. Rather than total the vehicle, State Farm elected to attempt to repair it by replacing the frame. Not only does Toyota not have a replacement frame available, but they also do not even have an ETA for when a new frame will be available. In March, the repair shop estimated a turnaround time of 6 months. It's now June and I received a call from the repair shop letting me know that they still do not have any idea when a replacement frame will be available to order. They informed me the 6 month ETA is a default estimate because they do not have any actual details on parts availability. Because they still do not have any details on parts availability, the ETA is now six months from today (i.e. December). In the meantime, I am paying $1400 a month out of pocket for a rental vehicle. Additionally, I don't have an individual adjuster handling my case, but rather the State Farm Claims team has been my main point of contact. Every time I call the claims team I get a new person who has to read the notes in their system and attempt to get up to speed before addressing my questions. Unsurprisingly, their answers and ability to help resolve this issue have been entirely inadequate. Dealing with a car accident is already a frustrating experience. State Farm's approach to dealing with my damages has compounded that frustration. Rather than take an active approach to resolve my claim and get me back on the road, the best that their passive claims handling process has come up with is to wait until the problem resolves itself.

Thomas Umali

Feb 18, 2022

Jeff and his team are great. They are fast and responsive. I was involved in an incident on a weekend and was still able to get the help I needed from Jeff and his team. I can trust that my family's insurance needs will be taken care of when working with them.

Dan Forbes

Feb 15, 2022

Jeff has been a helpful and thoughtful agent. His guidance to make ensure I'm getting the protection I need for my home and family, while keeping costs to a minimum has been reassuring. Thanks Jeff!

Christyan Brown

Oct 4, 2021

I worked with Jeff and his team to get alternative long-term care insurance in place ahead of the new WA Cares LTC act taking effect. They were incredibly responsive, getting back to me right away to schedule a meeting and get the process started. They also worked very quickly with their underwriting team to get my policy in place in time to apply for an exemption from the Cares act. Both Jeff and his team have helped respond to my questions with thorough and easy to understand answers when answers are available, and best guesses when firm answers are not. I would strongly recommend Jeff and his team to anyone looking for insurance solutions.

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Questions & Answers

What factors influence car insurance rates?

Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022
Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What is the difference between market value and replacement cost?

Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022
Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

How fast can I get car insurance coverage?

Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022
Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

Is my payment information secure on your website?

Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022
Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

Why should I sign up for the Paperless Notice of Privacy Policy?

Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022
Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022
Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

How much insurance coverage should I have on my home?

Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022
Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022

The choice is yours, but State Farm recommends you choose a coverage limit at least equal to your home’s estimated replacement cost. (The estimated replacement cost isn’t the same as the market value, which is the price you can expect your home to yield on the market.) If you choose a coverage amount less than the estimated replacement cost, you may not be eligible for certain coverages. Since no one can say what the exact cost will be to replace your home in the future, you’ll need enough coverage to account for unforeseen circumstances.

What can I do on the State Farm mobile app?

Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022
Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Can I use my check card or debit card?

Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022
Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022

State Farm accepts most major credit and debit cards.

How do I download the State Farm mobile app?

Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022
Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

What coverage is provided under homeowners policy?

Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022
Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022

The policy includes coverage for your home and other structures on your property such as a detached garage or shed, and your personal belongings. The policy also includes personal liability coverage which may protect your finances by paying for covered damages that you’re legally responsible for, including a legal defense.

Can I pay by phone or mail instead of online?

Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022
Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What if I have a vehicle that's not listed on the Vehicle Type section?

Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022
Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between sending my quote and purchasing with an agent?

Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022
Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

What if I have more than four vehicles or four drivers in my household?

Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022
Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

Does my homeowners insurance cover detached structures on my property?

Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022
Jeff Kalvelage - State Farm Insurance Agent | Jul 18, 2022

Yes. In addition to your dwelling, State Farm covers other detached structures located on your property that are separated by clear space from the dwelling. The basic policy covers other structures at 10% of your dwelling coverage. This includes but is not limited to: Detached garages, Equipment sheds, Barns, Guest cottages.

How can I pay for my insurance if I decide to purchase it online today?

Jeff Kalvelage - State Farm Insurance Agent | Aug 17, 2021
Jeff Kalvelage - State Farm Insurance Agent | Aug 17, 2021

State Farm accepts most major credit and debit cards.

When does my coverage start?

Jeff Kalvelage - State Farm Insurance Agent | Aug 17, 2021
Jeff Kalvelage - State Farm Insurance Agent | Aug 17, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

I changed my mind about purchasing this insurance. What should I do?

Jeff Kalvelage - State Farm Insurance Agent | Aug 17, 2021
Jeff Kalvelage - State Farm Insurance Agent | Aug 17, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

Is my account number the same as my policy number?

Jeff Kalvelage - State Farm Insurance Agent | Aug 17, 2021
Jeff Kalvelage - State Farm Insurance Agent | Aug 17, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Jeff Kalvelage - State Farm Insurance Agent | Aug 17, 2021
Jeff Kalvelage - State Farm Insurance Agent | Aug 17, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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