Potbelly Sandwich Shop

Brandon Mitchell

Service is always fast and efficient here. Cashiers are very responsive. Really enjoy the overall vibe of the place.

nathan gillus

I went to the Charles Street location 11/16 around 10:45am. The Italian sandwich was reasonable and consistent with other Potbelly locations. However, I didn't anticipate being in line 17 minutes with only 5 people in front of me. It was fustrating to wait for someone to come to the cash register. When the person finally appeared they were talking on the phone having a personal conversation, no hi, bye or #@^%. I remember when PotBelly used to pride themselves on cycling customers through the line. The Charles Street location is a sleeper.

Jessica Dougherty

I stopped in to pick up an online order to take back to work but they didn't have it because I mistakenly placed it for the wrong location about a mile away (completely my fault). I believe it was a manager that assisted me and he was so helpful! They advised I call the other location to cancel the order, were quick to make my sandwich and coordinated with the other location so I wasn't charged twice. I was super impressed by the service, how friendly everyone was, and of course how delicious my sandwich was!

A.A. McDaniel Hamilton

This is a pretty decent sandwich shop location. This location seemed to work well and seemed more functional. I really enjoyed the sandwich I received from this location. The sandwich was what I have come to expect from the Spicy Italian. The personnel at this location are decent and friendly. The store is on a corner and fairly difficult to get to on a quick stop. For that reason I would have to dig them for ease of accessibility.