Address: 2659 Annapolis Rd, Hanover, MD 21076, USA
Phone: +14437349090
Sunday: 9AM–9PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–9PM
Mary Murphy
This big lots location is under-rated they're so nice the store is always clean and we can always find help when needed they may not have what your looking for but I had fun searching 😀
Phyllis
Outstanding customer service! I was looking for a specific item however they were sold out. The manager informed me a shipment was coming in on Friday but she was not sure if my product would be on that truck. She offered to call not one store location but two. I was able to get the item I was looking for. The extra mile is what is Betty, store manager did. And as a customer it made me feel great. Because she went the extra mile I saved miles from running from place to place store to store.
Eb G
Came here for a smoothie blender and everything was neatly organized. I only spent time in the home goods section and ended up purchasing more items than anticipated. Staff were present in the store and it was very clean. They already have their Christmas items on display for gifting. The cashier was very helpful and really made the experience a pleasant one.
Rob
Ordered a fireplace and got home to unbox only to find a broken piece. Called back to replace but they had no others in stock. Call r manufacturer and for weeks gave me the run around and never sent the replacement piece meanwhile 600 dollars worth of wood were sitting in my living room floor. Called back to this store and asked if I could just switch out the broken piece and they said they had none in stock. But the employee then called around to other stores and found one and let me come in and switch it right on the spot. Not bad for customer service.
Thanks! Your review is awaiting moderation.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.