Sniff Dog Hotel

Kyle Loo

5/5 and my dog was kicked out! Had an issue and they handled it with grace prioritizing the safety of all dogs and held there ground on ethics and consistency of care. While it was not ideal experience, I respect how the staff reacted, they were in constant contact and prioritized the safety of the animals over anything else. Staff is there for the right reasons. My other dog loves it there and they have been great in positive experiences as well!

DC Smith Enterprises

Marrissa and Tavio are awesome, great service again ! love it.. Our Lil Dog Loves the people and place. cya again soon.. We hope Corey Appreciates the whole team, being #1 is nice

Ashley Young

EDIT: Added pros/cons of my dogs stay Highly disappointed with the care given to my dog during his stay here, especially considering the price point. There's a high focus on the daycare element of things with little care for anxious dogs left overnight, hardly any communication between employee shifts, and there was lots of confusion when I tried to call to get the services I was promised for the stay. The rooms for large dogs are depressingly bare with concrete floors and a small bed that most dogs seem too scared of to lie on. There is no comfortable flooring, and items that have been purchased are simply tossed in the room with little care. Unless there are notable changes that take the comfort of nervous animals in mind, including a better experience for large dogs and owners who want more consistent updates other than radio silence, and better communication throughout night and morning shift employees for those picking up their pets who want updates-- I have no plans to take my dog back here and will not be recommending it. Pros: ● Good daycare service, webcams on during daytime hours and show that there's a handler supervising the dogs throughout their stay. ● Good reservation system that makes it easy to communicate before the stay. ● Easy way to upload files, images and pet records with their additional website for reserving. Cons: ● Lack of communication, felt like I was left out throughout the night. This extends to employee communication, where the employees who didn't handle my dog had no idea about the care he was given. ● No comfortable stay for large dogs, hard concrete floors that prioritize speed of cleaning over pet comfort. ● High price point that by no means reflects the level of care my dog was given.

Sydney Lauer

We have used Sniff Hotel for several boarding sessions over the last several months and have no issues. We enjoy being able to see our dog on the cameras in the play rooms. We also appreciate that they are rotated between play groups and rest time so they don't get overly stimulated. My only downside would be that since they are located downtown they don't get outside time unless you pay for it. With that being said, it was nice knowing during the heat waves that the dogs were inside with AC so I could have peace of mind.