Tidee Didee Diaper Service & Natural Baby Boutique

Beth Staus

We used tidee tidee for 5 years and 2 kids! It was great. We loved using cloth diapers and the convenience of not having to wash the diapers ourselves! We had no issues. I'd recommend them to anyone e who wants to use cloth without having to wash any diapers!

Janis Theophanes

We have been using Tidee Didee since our first daughter was born almost two years ago, and are excited to be adding our new daughter any day now to the service (for only around $5 more a week - can't beat that!). We have a smaller diaper pail and they are kind enough to include an extra bag for us at no charge each week, as well as happily adjusting our diaper numbers sometimes weekly as our daughter has grown. I remember when our first daughter was younger holding the newly delivered diapers up to my face each week and enjoying how clean and fresh they smelled. We sometimes do put her in disposables for weekend trips, but the extras from one week even out and get used up with the smaller delivery the next week (since we returned fewer, which makes perfect sense). Our driver is very friendly and has even given us a heads up when he saw a suspicious vehicle in the neighborhood once. We've never had any problems with the service, and the ladies in the office are always friendly and patient on the phone. We've had a little bit of a learning curve figuring out when it was time to change sizes of the inserts, but now with baby #2 I think we'll have it down. Love the 12 week specials that get us fun, free diaper covers, delivered free with our diapers, as well! My parents used cloth diapers with my brother and I growing up, and it turns out they used Tidee Didee as their service in Salem! I love using cloth diapers, and especially love not having to deal with washing them in our home washing machine :) Thanks so much! Update: When I wrote the above review, we had dealt with some problems with the company missing one of the two bags of diapers we turned in each week (only happened after switching to toddler size), but the ladies were always so sweet at the office about fixing it that I was still really happy with the service. This was never a miscount, but half the diapers missing at delivery, I'd call and they'd find the bag and apologize and either drop the rest off or we'd go pick them up. After our second daughter was born, the problem continued, except that they would count one of the bags of toddler diapers towards the smaller size that our baby was using, so we'd get far too many small diapers and far too few toddlers. The company still fixed the problem, but a new (to me) lady in the office was less and less nice when I called. One day she told me that they had a meeting about us because of all the problems we were causing, and that we couldn't adjust our weekly order to compensate for their mistakes anymore. She was very harsh and when I finally said that it sounded like they wanted us to stop using the service, she told me that I should think about that. We had just been gifted $65 total in gift cards to Tidee Didee for my baby shower, so my husband called and worked out a deal where we were not allowed to change our order for 4 weeks, and they gave us the date when we would use up the money we had already prepaid in our account. We could either use our gift cards to purchase merchandise in the store or have them refunded when we stopped service. Of course, our older daughter potty trained that week, so for four weeks we paid for and returned an unopened bag of 40 toddler diapers. After the four weeks we canceled the toddler diapers and our sweet delivery driver congratulated us, but nothing from the company (the harsh lady had repeatedly bragged to me that they'd send a special certificate when she was no longer in diapers). We called on the date they had told us we could end the service and we were told that the $65 in gift cards had already been spent on the previous weeks' service! We had been given gifts to the service previously and they were always careful to get our authorization before spending them. It was just one more blow to have that money taken after following their every direction to the letter. We had loved them, but ended up feeling hurt and just glad to be done. Very disappointed in the change in customer service. I hope they go back to being a company that cares.

Kyle Gagliardi

We've been using Tidee for the last 9 months with our daughter and its been nothing but an extreme pleasure. I"m a big fan of the 12 week special.. you get a free week and a free diaper cover :) Also if you are going to use this service just go with the Flip covers.

Jenny Walker

I live far from my brother and sister-in-law, across the country. It is a comfort to know how much help and peace of mind they get from your services, so much they are on their second time around. We are thrilled to be part of their family at such a distance by crediting their account and offering them a helping hand in such a beautiful time in life through your business.