Sound Credit Union

Amber Smith

I came in to finance a car. Gina Trees is very knowledgeable and kind. She took the time to break down what my options were and answered all my questions. I am amazed and thankful for her customer service and compassion. You don't come across genuine people like her often. May she be blessed!

Jacey Cordes

This branch has such a toxic environment due to management and it is incredibly sad how they treat their employees. If you're looking to feel valued as an employee, appreciated, or want to advance in your career this company is not for you.

Jake Berdine

I tried to open a checking account with SCU, but after 6 days and 10 phone calls, I ultimately had to give up and go to BECU (great onboarding experience FWIW). I was repeatedly told I'd get a call back within an hour (the calls never came), and after 6 days of failure I was told that I needed to go to a branch. ***The local manager reached out and was extremely friendly and forthcoming. It sounded like an honest mistake in their ticketing system that spiraled.***

Martin

I was greeted right away when I walked in and connected with Pam to help me do a wire transfer. She was very nice and easy to work with. She made sure to include me in double checking everything and it was a simple process. At the end she even helped me update some account info, which was nice.