PostalAnnex+

Category: Shipping company in Portland, Oregon

Address: 25 NW 23rd Pl Ste 6, Portland, OR 97210, USA

Phone: +15032288393

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 11AM–3PM

Reviews

William Mann

Aug 11, 2022

Their is usually another long haired guy working who is always super nice. Sadly, I went in today and was met with someone I haven't seen before with long blond hair. I walked in said hello to him/her/them/them and they responded "What are you doing today?"...then once I told them what I wanted to do they responded with "Is that it?"... while getting everything ready for shipping I put 10 dollars on the counter to get ready to pay, they came back with my change and threw it on the counter(before I could hand them my money). No receipt was offered and no total was given; I felt unwanted and rushed. I will no longer go to this location. I do not want to spend my money somewhere I feel unwanted. Customer service is lacking and need some serious upskilling on people skills.

Crystal Gassert

Jul 27, 2022

Very disappointing experience where the person working there would not help me unless he had "my full attention since he was giving me his". I was finishing up a call, but had paused the conversation to send my packages. I asked to speak with the manager and he refused to give me their name ( instead he responded with: they are never here, I can leave a message, why do you want to waste your time speaking with them, the situation is over). I called today and the same man picked up and again refused to give me the managers name. He did apologize for being rude which I appreciate, but the owner needs to be aware of this so they can help support the employee so they can be more successful.

Chelsea Jennings

Nov 20, 2021

Either there’s an enormous markup here or they don’t review all your shipping options with you. The cost to ship a very small, light package was over $15. If I had been smart and gone directly to USPS it would’ve been $5 max. First and last time coming here.

James Baek

Sep 4, 2020

Terrible service. I came into send some small boxes containing flat disposable face masks that I was sending to my kids, and owner told me they would be less expensive if shipped in envelopes, so I went back home, repacked them in envelopes, and then he said my envelopes had to be charged as packages rather than as envelope because he knew the contents! That makes no sense as it should be based on the shape of the envelope, and besides they were essentially paper. I have sent fancy birthday cards that were bulkier. I suspect his behavior toward me might have to do with my race. I will never use this store again.

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Questions & Answers

Do I need an appointment for a notary? And how much does that cost, for one document? Thank you!

Carla Jaeger | Feb 17, 2022
rajesh kadam | Feb 17, 2022

No appointment needed for a notary, and it is 10 dollars per witnessed signature, which for most documents is just one witnessed signature. A notary is here almost all day but it is a good idea to call before coming in to make sure they are not on lunch.

Read More

Can I get my passport photo taken here?

PostalAnnex+ | Aug 16, 2020
PostalAnnex+ | Aug 16, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

Why is PostalAnnex a good choice for my home-based business?

PostalAnnex+ | Aug 16, 2020
PostalAnnex+ | Aug 16, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

PostalAnnex+ | Aug 16, 2020
PostalAnnex+ | Aug 16, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

What's the value of private mailbox rental?

PostalAnnex+ | Aug 16, 2020
PostalAnnex+ | Aug 16, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you offer packing assistance?

PostalAnnex+ | Aug 16, 2020
PostalAnnex+ | Aug 16, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

PostalAnnex+ | Aug 16, 2020
PostalAnnex+ | Aug 16, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

PostalAnnex+ | Aug 16, 2020
PostalAnnex+ | Aug 16, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

PostalAnnex+ | Aug 16, 2020
PostalAnnex+ | Aug 16, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

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