Mackin's East Vancouver Auto Body

Category: Auto body shop in Vancouver, Washington

Address: 300 SE Hearthwood Blvd, Vancouver, WA 98684, USA

Phone: +13602549900

Opening hours

Sunday: Closed

Monday: 7:30AM–5PM

Tuesday: 7:30AM–5PM

Wednesday: 7:30AM–5PM

Thursday: 7:30AM–5PM

Friday: 7:30AM–5PM

Saturday: Closed

Reviews

Shane Wooldridge

Jul 21, 2022

I've used mackins 3 times now and i'll never not use them, always professional and I dont think you can find a better company

chris Carter

Jul 15, 2022

Avoid this place right now at all cost! It took them 7 weeks to repair minor damage on my car after quoting 2 weeks initially. Also, the end repair was thousands more than the initial quote. As for supply chain holding things up, sure that’s happened for 1 of the weeks. I got 5 texts saying my car was in paint or going to paint and they alternated depending on the week. Zero response from Nick when I questioned this. The insurance agent visited and told my my car was done but just needed the door hung and bumpers put back on. That took 3 more days. In the end I spent hundreds extra on rental cars and kept my afternoons open for the multiple days the car was said to be finished and it wasn’t. Still no word from the shop during the process. Other than “it’s headed to paint tomorrow” The people are friendly at the desk and the shop seemed clean. That’s about all I can say nice.

Upper Left Media

Nov 13, 2021

Very glad I chose to come here for repairs of my toyota. It wasn’t enough to claim insurance for but was very reasonable for out of pocket. They did, however, work with my insurance company to replace the windshield which was a nice surprise. I will definitely consider coming back. Pictured is a really odd dent that I didn’t expect them to do much with but it looks so much better.

Minda Swenson

Oct 6, 2021

Had a minor scuff from a hit and run and Nick and Hannah fixed us up real quick. Wonderful service. I would highly recommend! Thankful for great hometown service.

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Questions & Answers

How long does an estimate take?

Mackin's East Vancouver Auto Body | Aug 16, 2020
Mackin's East Vancouver Auto Body | Aug 16, 2020

Estimates usually take 15-30 minutes to complete. We have plenty of space for you to sit and enjoy refreshments while you wait. If you’re in a big hurry, we’ll be happy to provide it via FAX or E-mail.

How long will my repair take?

Mackin's East Vancouver Auto Body | Aug 16, 2020
Mackin's East Vancouver Auto Body | Aug 16, 2020

Every repair is different, but many repairs can be completed within a week. A detailed estimate will enable us to give you a better estimate of when your car will be done. Please keep in mind that heavily damaged vehicles may take significantly longer to fix.

Do I need an appointment?

Mackin's East Vancouver Auto Body | Aug 16, 2020
Mackin's East Vancouver Auto Body | Aug 16, 2020

While we recommend scheduling an appointment to expedite the process as efficiently as possible, our professionals are available from 7:30 AM – 5:30 PM Monday through Friday to help.

Will my car look the same as it did before the accident?

Mackin's East Vancouver Auto Body | Aug 16, 2020
Mackin's East Vancouver Auto Body | Aug 16, 2020

Yes! Our trained professionals will restore your vehicle based on industry and manufacturer’s specifications.

Do you provide a written warranty?

Mackin's East Vancouver Auto Body | Aug 16, 2020
Mackin's East Vancouver Auto Body | Aug 16, 2020

Yes. All our repairs come with a written lifetime guarantee protecting your vehicle against any defect in materials or workmanship as long as you own the vehicle. Stop by one of our locations for details.

Can my insurance company require I use their recommended shop?

Mackin's East Vancouver Auto Body | Aug 16, 2020
Mackin's East Vancouver Auto Body | Aug 16, 2020

No. Oregon and Washington laws prohibit insurance companies from forcing customers to use a particular repair facility.

Do you provide free rental or loaner cars?

Mackin's East Vancouver Auto Body | Aug 16, 2020
Mackin's East Vancouver Auto Body | Aug 16, 2020

While we don’t provide free cars, we’ll have Enterprise Rent-A-Car bring a car to you. In many cases, the expense of your rental may be covered by the insurance company.

Can we return rental cars at the body shop?

Mackin's East Vancouver Auto Body | Aug 16, 2020
Mackin's East Vancouver Auto Body | Aug 16, 2020

Absolutely. Both Enterprise and Hertz will pick up the car from our facility.

Do you use aftermarket parts?

Mackin's East Vancouver Auto Body | Aug 16, 2020
Mackin's East Vancouver Auto Body | Aug 16, 2020

Yes. Many insurance companies require that aftermarket and reconditioned parts be used when available. These parts must be like kind and quality. Most major carriers even include this provision in their policy documentation. Keep in mind that we always fully warranty all our work and use only quality parts and materials.

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