Willamette Valley Appliance - Sherwood

John Toohey

Very pleased with my refrigerator service experience today. Glen was very thorough, had a clear understanding of the issues that were affecting the unit, made some adjustments and got things working again. Thanks!

Michael Dora

We have an older Kenmore washer and dryer, we were having problems with the washer called WVA. Mark promptly came out did a thorough inspection of both appliances and did a great job of describing the issues, and based on his knowledge and explanations my husband and I were able to make a decision with complete confidence. Mark is very experienced, considerate, polite, and will help you understand what, if any, your appliance problems are so you ,the customer ,are comfortable making necessary decisions. Great Job Mark. I would call them again in a heart beat for my appliance repair, or maintenance needs.

Debbie Rinaldi

I had an emergency yesterday where my clothes were locked in the washing machine the door would not open and there’s no easy way to get it open. We have guests coming in to town and I not only have a ton of laundry my clothes are stuck in there soaked. I called about 10 places and of course they are all swamped and I’m not mad at anyone who couldn’t come out but there were two companies (and I’ll review the other as well) who were like omg let’s see what we can figure out to help you. And these guys don’t even service my area and still managed to schedule someone to come help me the next day. Now miraculously the door opened that evening and I’m back to laundry as usual so I did call to cancel the repair guy. But I feel like when. Someone goes out of their way to attempt to help when they really don’t have time to they should get a shout out. So that’s what this review is. I’ve only worked with the lovely lady who answered the phone but I wanted to say thanks and if that door ever gets locked again I would call them. If you need someone try these people they’re super nice and that’s a lot these days (unfortunately 🤦🏻‍♀️).

Connie Kleck

Mark and Scott were instrumental in amazing customer service and resulting in our Christmas miracle My daughter was in the hospital with her newborn daughter in the NICU when her dryer went out While the repair was not possible, Mark found a new unit that had been returned as no longer needed as ordered. We scooped it up and installed the very next day! Can’t say enough about a great company