McAlister's Deli

David Worrell

I like McAlisters, but after waiting 25min for my takeout order, (and still waiting now), I’m pretty sure it’ll be a long time before I come back. Yes, like everyone, they are understaffed… but there’s no concessions to make the place run faster. Like how about NOT taking door dash orders? Or how about moving the drink dispensers so customers can help themselves? Or narrowing the menu? Or prepping a bit better in the morning? The staff was working hard…. The systems must be broken. There are only 3 people in here eating…. And we’re still waiting. Now 35 minutes… for 2 sandwiches. Ugh.

Jan Elliott

We were at the store on Herlong Avenue in Rock Hill.SC and had the poorest service we had ever had at any restaurant. After 40 min of not receiving our food and others around us being served I asked for someone to check on our order. She came back with one meal and not the other. 5-7 min pass and still no meal. I politely asked for a refund because we had waited now 45 min. The young girl at the register was very nice and apologetic. The manager was rude and when we asked for a managers number to tell about our service she refused to refund our money. We could hear her I. The back saying that she was not going to serve us and laughed. When we said we just want our money back and she could be heard saying that she was not going to handle it. The other girls in the back all giggled at her brazen refusal. We asked if we needed to call the police to get our money back she said she didn’t care call the police. A nice man came out that didn’t have the authority to refund the money asked what happened and we told him the story and that we just wanted a refund. He got on the telephone and called someone. Finally another manager came up and refunded our money. She apologized for the woman saying she was frustrated and didn’t handle it well. Someone like that does not need to be in a managerial position. And she certainly shouldn’t be In The back laughing loudly saying how she was not going to serve us that someone else could if they wanted to. The whole transaction took over a hour and we still had no food.

Kelly Lightsey

Service was terrible. Many tables were dirty and had not been cleaned. The tables that were clean rocked more than a rocking chair. Took approximately 45 minutes to get our order. Staff acted like they could care less. Don’t know how they can stay in business with service this bad. I will never go back to this place.

G stevens

This was the worst experience i have experience at McAllisters. I called to order a 12 inch sub and rep told me i couldnt order it so i went in and talked to a manager and the made it but when i got the sanwich it had the thickest piece of ham i have ever seen on a sub i felt like it was done on purpose because i asked to speak to manager to make it worst i didnt notice till i got home so i had to go back and im on crutches. Long story short i will not be visiting this location again and i DONT recommend you do either.