Hilton Garden Inn Raleigh-Durham Airport

Rita Bliden

Located minutes from the airport, we arrived after 10pm. Room was clean, pillows were disappointing, but that is a very personal preference. The air conditioner was irratctactly noisy, and the refrigerator had an unnecessary loud hum. Our breakfast was amazing! The wait staff was friendly, fun, and just the right amount of attentive. Our omelets were made to order and we could put as many items in as we wanted. I said this may be the best hotel breakfast i had ever had. Good coffee and comfortable seating made for a great morning.

K D

Positives: Right off the interstate, spacious rooms, plenty of counter space, functional layout, bed not too firm, mini fridge, microwave, Keurig coffee maker ; outlets available on both sides of the bed Negatives: Worst pillows I've ever tried to sleep on, older property, no working fan in the bathroom so the entire bathroom gets steamed up from a short semi-warm shower (there are also weird spots on the ceiling in the bathroom), there is no overhead light in the shower, the shower drain was stopped up, hallway smelled old, many surfaces in the room were not properly cleaned (I wipe down all hard surfaces with Clorox wipes wherever I stay but these wipes were so dirty after using them) Verdict: Since the bed was actually comfortable (many similarly starred hotels have beds that actually hurt they're so hard) I would stay again for a single night with my own pillow. I would request a room other than 302 and hopefully the shower drains better in other rooms.

Marilee

We used Hilton Garden Inn RTP for a business meeting and everything went perfectly. The staff set up a beautiful room with round tables, center pieces, and full stocked drink fridge. They had the projector, podium, and screen ready when I arrived. It was exactly what we needed for the evening and everyone was very pleasant and helpful.

Trina Cradle

From check-in it wasn't a pleasant experience. The person at the desk seemed less than enthused to be there. I had to remind him to get my water. He didn't thank us for being diamond members or nothing. Just handed us the keys and told us where the elevators were. Called to get replacement pillows as both my guest and I have an allergy but we were told they only have feather pillows, so we itched all night. Turned the water on and no hot water was available. It ran hot for about 5 minutes. Called the front desk who informed us it was an issue. They called back still wasn't fixed but only had one other room available (a double.). It was almost 11pm at this time and we were checking out early to catch a 6am flight.