Candlewood Suites Raleigh Crabtree, an IHG Hotel

Verified Hotel Guest

Positive: The location was great, and while the property was awful, the staff were kind and polite. Negative: There wasn't much to like, other than the bed. I smelled like pot when I left, people woke me up with noise overnight, I had to change rooms twice because the first time, the bed was filthy and the 2nd room had beer bottles everywhere. Not impressed.

Nicole Stanley

I had surgery on June 1st so we decided to come down the night before and stay and leave the day after. The room was clean and well maintained. The beds were very comfortable. Close to restaurants. Checking in and out was a breeze. Very polite employees. The day of departure, we went out and our vehicle wouldn’t start. It’s a brand new vehicle so we knew it was the battery. My husband went in and asked if anyone could give us a jump and the manager came out with a jump box and it started right up. Will definitely stay here again!

Greeneggs

Have stayed at this property on several occasions. It is convenient and generally a good value. It is however, an older property that suffers from years of use and a lack of periodic deep cleaning. There was a sour smell in the hall from trash being left on the carpet and the room had some odor I could not identify that left me with a headache and caused a sleepless night. The property has always had polite and helpful staff. With some deep cleaning and deodorizing they could change the whole experience.

Norman Dean

I like to think I'm easy to please when it comes to accommodations, but I can't say the night I spent here was a restful one. First off, I will say that the rooms were as clean as anyone could want, and the staff member I dealt with was very pleasant. That said: the room got pretty frigid at night - when I woke up at 5 am, the AC was somehow vigorously blowing cold air despite the thermostat being set at 71. And why was I awake at 5 am? Well, in an attempt to reset the room's clock to match the actual time, I had apparently set an alarm for 3 am and another for 5. I like to think I'm reasonably technically adept, but this clock was beyond my abilities. As I write this, it is still off by six hours and probably still has an alarm set for 3 am. My apologies to the next person to stay in this room.